Privacy Policy

Who we are.

Thank you for choosing to be part of our community at Rain-IoT (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. When you visit our website https://www.rain-iot.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our Privacy Policy (our “Privacy Policy”). We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Sites and our services.

This Privacy Policy applies to all information collected through our website (https://www.rain-iot.com), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the “Sites”). Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

What personal data we collect and why we collect it.

Coments.

When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms.

The information collected via our contact forms may include but is not limited to names, email addresses, contact numbers and occupation. This data is shares with the mailing service MailChimp, an online marketing platform operated by The Rocket Science Group LLC, and this information may be used for our own sales and marketing objectives at a later date. To review the MailChimp privacy policy, visit https://mailchimp.com/legal/privacy/. In addition to this, user data may be stored on the AtlasCRM Customer Relationship Management tool by Avisi. In order to review the Avisi privacy policy, visit https://avisi-apps.gitbook.io/avisi-apps-legal/privacy-security/privacy-policy

Cookies.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics.

How we use your information.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”); in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”); and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process with your Consent. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

• To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

• To send administrative information to you for Business Purposes, Legal Reasons and/or possibly for Contractual. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

• Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.

• To post testimonials with your Consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us and be sure to include your name, testimonial location, and contact information.

• Deliver targeted advertising to you for our Business Purposes. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

• Request Feedback for our Business Purposes. We may use your information to request feedback and to contact you about your use of our Sites.

• To protect our Sites for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

• To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.

• To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Who we share your data with.

If you request a password reset, your IP address will be included in the reset email. User data may be shared with third parties we deem necessary in order to enhance the user experience and improve our customer relationship management. Your personal information will not be sold to any third party.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data.

We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another entity.

• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

• With your Consent. We may disclose your personal information for any other purpose with your consent.

Your contact information.

The contact information we collect may include but is not limited to names, email addresses and contact numbers. This data is shares with the mailing service MailChimp, an online marketing platform operated by The Rocket Science Group LLC, and this information may be used for our own sales and marketing objectives at a later date. To review the MailChimp privacy policy, visit https://mailchimp.com/legal/privacy/. In addition to this, user data may be stored on the AtlasCRM Customer Relationship Management tool by Avisi. In order to review the Avisi privacy policy, visit https://avisi-apps.gitbook.io/avisi-apps-legal/privacy-security/privacy-policy

Your contact may also be used to improve the user experience as well as be used any additional aftersales service which is deemed necessary. Rain-IoT and our parent company reserve the right to make use of the contact for sales, marketing and informational purposes. Should a user wish to no longer receive communications, this can be requested at any time.